Book an Appointment

Our In-store Experiences

Whether you’re designing the perfect Ignyte engagement ring or enjoying a private viewing of our most exclusive collections, every visit to Secrets by Amaar is intentionally curated to feel personal, considered and effortless.

Appointments, both in-store and virtual, are complimentary and tailored to you, guided by our expert jewellery consultants.

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Design Your
Engagement Ring

Whether you’re starting your custom ring journey or refining an idea, our team will guide you through the process of bringing your vision to life.

Our Ignyte collection allows you to choose from our Lab-grown simulants or Premiums Lab-Grown Diamonds, set in 100% certified recycled gold and hand-finished to the highest standard. With one of the largest engagement ring ranges available, your options are truly endless.

Ignyte Collection
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Private Amaar Collection
Viewing

Experience the Amaar From The Vault Collection through a one-on-one private viewing, designed to be seen, felt and explored in person.

Each boutique showcases a curated selection of rare, one-of-a-kind pieces, sourced directly from Dubai and are now available for viewing.

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Complimentary
Jewellery Cleaning

Enjoy a complimentary professional clean with our in-store team to restore the brilliance of your Secrets by Amaar jewellery purchase.

Book your appointment and leave your jewellery piece with our experts who will carefully inspect and refresh your pieces so they continue to look their best.

Visit Our Boutiques

frequently asked questions.

What is the Ignyte Custom Ring Builder Experience?

The Ignyte Custom Ring Builder experience is a unique collection exclusive to Secrets By Amaar, where creativity, individuality and craftsmanship come together creating your dream piece of jewellery.

What metals and gemstones are available for my custom ring?

A choice of two stones
1) Lab-grown Simulants
2) Premium Certified Lab-Grown Diamonds.

Our stones are of the highest quality for cut, colour and clarity.The gold we use is 100% certified recycled gold and you can also upgrade to Platinum.

How long does the design-to-delivery process take? 

Once you have designed your ring and given the go ahead to create it, our Artisan Jewellers will expertly craft your ring, and it will be delivered in 5-6 weeks.

Can I modify my design after beginning the online process?

Unfortunately no, once you have designed and approved your ring and it is being crafted, we can’t modify it.

What support is available if I need help while designing online?

Our dedicated online support teams are available to assist you through your design process or you can schedule a one-on-one virtual appointment by clicking on the button above.

How do I schedule an in-store appointment for the Ignyte experience?

We have several buttons throughout our website for you to click on to make an instore appointment or a virtual one. If you have trouble locating this button, we are here to assist by contacting our customer service team on onlineassist@secretsbyamaar.com.

Do I need an appointment for in-store visits?

No at all, we welcome anyone into store to view, design and shop our collection, however, to be guaranteed a one-on-one presentation we suggest you make a booking.

How is ethical sourcing and sustainability maintained in my custom ring?

Our gold is 100% certified recycled gold, and our stones are grown in laboratories and not mined from the Earth.

What aftercare, warranty, and support services are offered for custom jewellery?

We offer a Jewellery Care Plan with every item purchased. This plan has a nominal fee and offers several services to keep your jewellery looking like new. We invite you back into store every 6 months to have your jewellery cleaned and inspected to ensure it is as good as new. If you purchased your jewellery online, then you can send it back to our customer service team where they will look after you.

What financing options are available?

We have a number of payment options available including, humm, ZipMoney, Latitude and Afterpay the choice is yours.

What is the Amaar From The Vault Collection?

For those seeking something truly rare and undeniably premium, the Amaar From The Vault Collection showcases one-of-a-kind pieces crafted in 18ct gold and set with premium certified lab-grown diamonds.Sourced from Dubai, each piece is designed for collectors and those who appreciate statement jewellery. Available via private enquiry or in-store appointment, the collection offers a more personalised and elevated way to acquire fine jewellery.

Do you offer complimentary jewellery cleaning?

Yes — Secrets by Amaar offers a complimentary jewellery cleaning service for all pieces purchased in-store or online.You’re welcome to visit your nearest store at any time, or book a preferred day and time for a more personalised experience. Our team will professionally clean and inspect your jewellery to restore its brilliance.